A detailed explanation of Rummy Boom's Refund Policy is given below In cases of accidental or erroneous cash credits to any party, user or company, we can independently refund/request a refund or you can request a refund within two weeks of initiating such transaction. Rummy Boom will process the refund if it is a genuine case of accidental or erroneous cash credit, which is clear from your request or after our own independent investigation. The refund amount will be credited within two weeks to the financial instrument/platform/source account that was used to make the corresponding transaction. It is clarified that any refund under this clause is strictly subject to the sole discretion of Rummy Boom.

Rummy Boom is not responsible for any loss resulting from the cancellation of any games due to Service outages caused by the failures of our service providers, computer viruses, natural disasters or any other reason that is beyond our control. You acknowledge that you will not be entitled to any refund due to the cancellation of games caused by factors that are beyond the reasonable control of Rummy Boom.

Transactions to recharge money into your Rummy Boom cash account are made through PhonePe Payment Gateway. Rummy Boom is not responsible for the denial or rejection of any transactions as they are subject to the terms and conditions of PhonePe Payment Gateway. Rummy Boom may reverse any transactions, and the specific amount will in such a case be refunded to the financial instrument/platform that was used by you to perform the transaction.

Rummy contests, offers, bonuses, tournaments and games in the Promotion Section on Rummy Boom may get canceled or discontinued at any moment without any prior notice. Rummy Boom disclaims any liability, except the refund of your entry fee wherever applicable.

Rummy Boom has a "Refer & Earn" program in which users can refer their friends to Rummy Boom and get referral bonuses for successful referrals. To learn more, check out the Terms and Conditions of our "Refer and Earn" program here.

Rummy Boom provide the digital good to your user id after the payment successfully. Please refer term and condition for more details.